Privacy Policy

Information We Collect

• Contact information: name, phone number, email address
• Vehicle information: VIN, year, make, model, trim
• Communication data: quotes requested, parts inquired about, messages sent
• Technical data: browser type, IP address, pages visited (via Google Analytics & Microsoft Clarity)
• Payment information: processed securely via PCI-DSS compliant third-party processors (we do not store card data)

How We Use Your Information

• To provide quotes, confirm orders, and arrange shipping
• To match the correct OEM part to your vehicle by VIN
• To follow up on warranty or return claims
• To improve our website and services via anonymized analytics
• To send transactional emails related to your order

Cookies & Analytics

We use Google Analytics (GA4) to understand site usage and Microsoft Clarity for session recordings. These tools collect anonymized data and do not identify you personally. Google Ads conversion tracking helps us measure ad effectiveness.

You may opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

Data Retention & Security

We retain contact and order data for up to 3 years for warranty and record-keeping purposes. All data is stored with industry-standard encryption. We use SSL/TLS across our entire website.

Payment card data is never stored by us — all payment processing is handled by PCI-DSS compliant processors.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time:

• 📞 (888) 374-9070
• 📧 enquiry.globalautoexperts@gmail.com